Mailing templates allow institutions to create the language to be used in the mailings that are sent to students or instructors on a recurring basis.  A template for a mailing can be created once and then can be used as is or updated as new mailings are sent.

Templates are available for convenience within the Mailing Center, your one-stop-shop for all things evaluation communications. 

To create a mailing template follow the steps below:

  1. From the homepage click on Mailing Center.
  2. Open the Templates tab
  3. Click Create Template
  4. Provide the following:

     For mailings, make this name something the student will recognize such as: The Registrar's Office, The Provost Office, etc. The recipient is more likely to open the email.
      • Template Name - this is for administrative use and will help you to identify which mailing template this is when choosing from different options for a campaign or searching templates. 
      • From Name - this will appear as the from name in the recipients' inbox.
      • From Email - should a recipient reply to the email, this email address will receive the response.
      • Subject - this appears in the subject line of the recipients' inbox.
  5. Write the mailing Message
    The Format drop-down menu allows for basic formatting features are available for your message such as: text color, various fonts, bold, italicize, underline, and strike-through, as well as alignment options.

    The Placeholders drop-down menu should be utilized to help personalize your message and provide recipients with the links to the Evaluate Product. Placeholders include: First Name, Last Name, Username, Student Access Link, Faculty Access Link, Summary Report Link, and Course Section Details. Learn more about Placeholders

    Please Note: Your message MUST have either the Student Access Link or the Faculty Access Link included in the message or recipients will not know how to login.

  6. Once finished, click Save

For Instructor and Student Mailing template examples please see our Mailing Template Examples.

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