Mailing templates allow institutions to create the language to be used in the mailings that are sent to students or instructors on a recurring basis.  A template for a mailing can be created once and then can be used as is or updated as new mailings are sent.

To create a mailing template follow the steps below:

  1. From the homepage click on Mailing Templates.
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  2. Click Create Mailing Template.
  3. Provide the following:
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    • TIP: For student mailings, make this name something the student will recognize such as: The Registrar's Office, The Provost Office, etc. The recipient is more likely to open the email.
    • Template Name - this will help you to identify which mailing this is when choosing from different options within an administration.
    • Message From Name - this will appear as the from name in the recipients' inbox.
    • Message Reply to Address - should a student or instructor reply to the email, this email address will receive the response.
    • Message Subject - this appears in the subject line of the recipients' inbox.
  4. Write the Message Body
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    • Basic formatting features are available for your message such as: text color, various fonts, bold, italicize, underline, and strike-through, as well as alignment options. 
    • The Placeholders drop-down menu should be utilized to help personalize your message and provide recipients with the links to the Course Evaluation Product. Placeholders include: First Name, Last Name, Username, Student Access Link, Faculty Access Link, Summary Report Link.
      • Please Note: Your message MUST have either the Student Access Link or the Faculty Access Link included in the message or recipients will not know how to login.
  5. Once finished, click Create

Have more questions? Submit a request